Client Stories
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Janis Carey just finished assisting us with the purchase of a new home in Denver, where the real estate market is red-hot and where sellers have great leverage. Janis, however, was superb when it came to helping us find and move through the process of purchasing a home that we love. This was the third time that my wife and I have purchased a home, and Janis was heads and shoulders above any other realtor we have ever worked with. Her negotiating skills are tremendous. At one point we almost lost the home that we wanted because of a competing offer. Without needing to increase our offer price, Janis was able to convince the sellers that we were the preferable buyers even though our competition was highly credible and was offering cash. Janis has deep knowledge of the Denver real estate market as well as a detailed and nuanced understanding of the entire process of purchasing a home. Invariably respectful and even keel, she provided context when we needed to weigh options at critical points. She is flexible when she needs to be, and firm when it matters. For example, when asking the sellers to respond to inspection items, Janis artfully phrased the requests and highlighted only what was most important. At sensitive junctures she kept the process moving smoothly. She pays close attention to detail and is an excellent communicator. I have a very busy job as a medical director and my wife was traveling during a lot of the time when we needed to take care of myriad details. Janis kept both of us, and all of the other relevant parties, in the loop. Nothing slipped. She engaged us appropriately and efficiently from a distance and when we had little extra time to spare. I cannot recommend Janis more highly.
Tom, Crestmoor
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Without Janis’s superb initiative and follow through, my husband and I probably would not have been able to purchase the house we now love in Denver. We first contacted her about being our realtor on a short trip to Denver. Because we were leaving the next day, we had no expectation that we would be able to see properties with her during that visit. But in a number of hours, she had arranged visits to several houses, and she spent the afternoon showing us houses and getting to know our preferences. Once we picked a house, she worked several weekends helping us through the offer process, and she arranged for us to get a pre-approval letter on short notice. She checked in with us regularly during the inspection and closing, and she followed up with us afterward about how we are liking the house. Throughout the process, Janis showed exceptional judgment, valuable knowledge of houses and the Denver market, and excellent negotiating instincts. And on top of that, she is a wonderful person. You can’t go wrong working with Janis!
Logan, Washington Park
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Buying a house in Denver can be a real challenge, because there are so few houses available. I decided to buy a new build home. Janis got me to the sales office within minutes of a new release, and there were already six homes sold. Since she had a good relationship with the builder, we were still able to get the home I wanted. It was like magic! And, then the real work began.
Janis was on top of the building process, and she tracked the minutest details. She handled the design process with practiced skill, and I have a beautifully appointed home as a result. She was able to help me make all the design center decisions in a few hours.
When it came to the construction schedule, she helped me understand the trade offs, especially regarding some faulty parts that had to be remediated. Her knowledge of contracts was essential to go through the extra paperwork with regard to the remediation. During the construction walkthroughs, she saw problems I never would have seen and made sure they were fixed. I had no idea there would be so many little things to watch out for.
If I had to sum up Janis’s service in one sentence it would be: she’s extremely competent, and she cares about my home as much as I do.
Rob, Central Park
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Janis was wonderful to work with. Buckle up because we have so much to say about how great she is! First, Janis has a sincere focus on getting to know your preferences. She was enthusiastic about going to a variety of showings with us, seeing and hearing our reactions, and using this information to better tailor our search. She was incredibly patient with us as we sometimes exhibited reactions that were inconsistent with our stated preferences, and she used her exceptional analytical abilities to guide us toward better understanding of what we were looking for. On one weekend when she was out of town but arranged for another realtor to show us a property, she emailed a summary of our preferences to the realtor which absolutely nailed it! In short, Janis both listens carefully and guides helpfully in developing understanding of what to look for. Second, Janis is incredibly patient and understanding. We were house-shopping with multiple kids, and she was great at interacting with them and us while we switched rapidly between parent mode and homebuyer mode. She also patiently entertained countless questions from us (this was our first home purchase), both in person and via emails and calls. Third, Janis finds ways to be super helpful. She understood that we were not particularly handy, and during the showings she took special care to examine and discuss things we would not have focused on, such as the structural systems of the house, and in one case, nearby city utility infrastructure that could have had adverse implications for living at the property. We were searching in an area where the housing stock was a bit dated, so Janis also helped us envision how things could look with certain updates/renovations. Even after we had closed on our house, Janis sent us helpful information on HVAC options since she knew those systems would need to be updated. She was great about making herself available for showings, and as noted above, she would proactively make arrangements for a substitute realtor if needed. Finally, Janis was a rock star and trusted advisor in the offer and closing process. For the first house that we got under contract, she contacted a number of renovation firms to get estimates to confirm that our planned offer and renovation could fit our financial situation. When the inspection on that house turned up some significant risks, Janis compassionately helped us think through our options, which led us to the unquestionably right decision to terminate the transaction. It was a difficult emotional moment but Janis was right there to support us every step of the way. When the house that we ultimately purchased came on the market, Janis helped us move swiftly to see it and make our interest known to the sellers before the weekend, and she reached an agreement with the sellers to give us a reply to our formal offer within a matter of hours. For both that house and the one that we previously had under contract, Janis kept us on track for hitting deadlines in the closing process, and she was great at pointing out any nuances and decision points in the contracting process. For example, the sellers of our purchased home needed to resolve an estate issue, and Janis used the objections process to keep them focused on resolving that issue so that we could close on the agreed date. In sum, Janis is fantastic in so many ways! We had a great experience with her and she has our strongest recommendation.
Mike, Arvada
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I had an excellent time working with Janis. I highly recommend her and will certainly work with her again in the future.
I was a first time home buyer in an extremely competitive sellers market. This meant that I needed a lot of guidance from Janis on how to move quickly but not foolishly. Janis was available to answer all of my questions and also pointed me to information for questions I didn't even know I should be asking. Janis worked closely with my lender and the seller's agent to make a competitive offer and to keep the entire closing process on track. I was able to buy the first home I made an offer on which was rare for that period in the market. In addition, Janis has a good eye for homes. She has a sense for what issues need to be fixed before buying and what issues can be remedied later. She also has good style and vision for what a home can be transformed into.
Evan, City Park
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Janis is a phenomenal realtor and person. We've worked with Janis to purchase two homes. From the moment we let her know we were thinking about moving, she kept us informed about the market. I don't know anyone that knows as much about the market or is better at predicting trends. Janis listens and offers timely advice and honest feedback. She's always friendly, but she's willing to fight to get you the best deal.
I'm writing this review from the front porch of a home I thought I'd never be able to own. My family couldn't be happier, but if the time comes that we need to move again, Janis will be the first person I call.
Joey, Central Park